Privacy Notice

Contents:

I. Privacy Policy – Website
II. Privacy Policy – Social Media
III. Privacy Information for Customers and Business Partners
IV. Privacy Information for Applicants

I. Privacy Policy – Website 

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy set out below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section „Information on the Controller” in this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter into a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour. If contracts can be concluded or initiated via the website, the transmitted data is also processed for contract offers, orders or other service requests.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent to data processing, you can revoke this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time regarding this and any other questions on the subject of data protection.

2. Hosting

We host the content of our website with zenbox.pl. The provider is cyber_Folks S.A., Ul. Wierzbięcice 1B, 61-569 Poznań, Poland.

The personal data collected on this website is stored on the hoster’s servers. This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access data and other data generated via a website.

External hosting is used for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG (German Telecommunications Digital Services Data Protection Act), insofar as the consent covers the storage of cookies or access to information on the user’s terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

Our hoster(s) will only process your data to the extent necessary to fulfil its/their service obligations and will follow our instructions with regard to this data.

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

Please note that data transmission over the internet (e.g. when communicating by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.

Information on the Controller

The controller responsible for data processing on this website is:

HLS Eurocustoms24 Zollservice GmbH & Co.KG
Am Windhukkai 5
20457 Hamburg
Germany

Phone: +49(0)40 7309 1499-0
E-mail: info@eurocustoms24.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Data Protection Officer

We have appointed a data protection officer.

secom IT GmbH
Nienburger Str. 9a
27232 Sulingen
Germany

Phone: +49 4271 9473 800
E-mail: datenschutz@secom-it.gmbh

Storage Period

Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for which it was processed no longer applies. If you assert a justified request for erasure or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.

General Information on the Legal Bases for Data Processing on This Website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR if special categories of data within the meaning of Art. 9(1) GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to access to information on your terminal device (e.g. via device fingerprinting), data processing is additionally based on Section 25(1) TDDDG. Consent may be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data where this is necessary for compliance with a legal obligation on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. Information on the legal bases relevant in each individual case is provided in the following paragraphs of this privacy policy.

Recipients of Personal Data

In the course of our business activities, we work with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the disclosure. When using processors, we only pass on our customers’ personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint controllership agreement is concluded.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

Access, Rectification and Erasure

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of the data processing and, if applicable, a right to rectification or erasure of this data. You can contact us at any time regarding this and any other questions on the subject of personal data.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this purpose. The right to restriction of processing exists in the following cases:

• If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
• If we no longer need your personal data but you need it for the exercise, defence or establishment of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
• If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the site operator, this site uses SSL/TLS encryption. You can recognise an encrypted connection by the fact that the browser’s address bar changes from „http://” to „https://” and by the padlock symbol in your browser bar.

If SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.

4. Data Collection on This Website

Cookies

Our website uses so-called „cookies”. Cookies are small data packets and do not cause any damage to your terminal device. They are stored on your terminal device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your terminal device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies may be used to evaluate user behaviour or for advertising purposes.

Cookies that are necessary to carry out the electronic communication process, to provide certain functions you have requested (e.g. the shopping cart function) or to optimise the website (e.g. cookies for measuring web audiences) (necessary cookies) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimised provision of its services. Where consent to the storage of cookies and comparable recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Art. 6(1)(a) GDPR and Section 25(1) TDDDG); consent may be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

If further cookies and services are used on this website, you will find information on this in this privacy policy.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• browser type and browser version
• operating system used
• referrer URL
• host name of the accessing computer
• time of the server request
• IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be recorded.

Contact Form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent may be revoked at any time.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your enquiry has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Enquiries by E-mail, Telephone or Fax

If you contact us by e-mail, telephone or fax, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of handling your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent may be revoked at any time.

The data you send us via contact enquiries will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

5. Plugins and Tools

Google Maps

This site uses the mapping service Google Maps. The provider is Google Ireland Limited („Google”), Gordon House, Barrow Street, Dublin 4, Ireland. This service allows us to embed map material on our website.

To use the functions of Google Maps, it is necessary to store your IP address. This information is generally transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer. If Google Maps is activated, Google may use Google Fonts for the purpose of uniformly displaying fonts. When you open Google Maps, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

Google Maps is used in the interest of an appealing presentation of our online offers and to make the locations indicated by us on the website easy to find. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

Data transfer to the USA is based on the Standard Contractual Clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

The company is certified under the „EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780. 

More information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=en.

hCaptcha

We use hCaptcha (hereinafter „hCaptcha”) on this website. The provider is Intuition Machines, Inc., 2211 Selig Drive, Los Angeles, CA 90026, USA (hereinafter „IMI”).

hCaptcha is used to check whether data entered on this website (e.g. in a contact form) is entered by a human or by an automated program. For this purpose, hCaptcha analyses the behaviour of the website visitor on the basis of various characteristics.

This analysis starts automatically as soon as the website visitor enters a website with hCaptcha activated. For the analysis, hCaptcha evaluates various information (e.g. IP address, time the visitor spends on the website or mouse movements made by the user). The data collected during the analysis is forwarded to IMI. If hCaptcha is used in „invisible mode”, the analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

The data is stored and analysed on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from spam. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent may be revoked at any time.

Data processing is based on Standard Contractual Clauses contained in the Data Processing Addendum to IMI’s General Terms and Conditions or in the data processing agreements.

The company is certified under the „EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/6388. 

Further information on hCaptcha can be found in the privacy policy and terms of use at the following links: https://www.hcaptcha.com/privacy and https://hcaptcha.com/terms.

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

CleanTalk

This website uses anti-spam plugins from CleanTalk. The provider is CleanTalk Inc, 711 S Carson Street, suite 4, Carson City, NV, 89701, USA (hereinafter „CleanTalk”).

CleanTalk serves to protect our website from spam activities (e.g. preventing unwanted advertising, unwanted messages or comments). For this purpose, CleanTalk collects various personal data such as IP address, e-mail address, nickname of the message sender, information about the JavaScript technology in the sender’s browser and the texts entered.

This information is transferred to a CleanTalk server in the EU and stored there.

For security reasons and as protection against spam, your data is processed in the CleanTalk Cloud Service and stored in log files for a maximum of 31 days. After this period has expired, this data is completely deleted.

CleanTalk is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the most effective possible protection of its website against spam activities. Where consent has been requested, processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user’s terminal device within the meaning of the TDDDG. Consent may be revoked at any time.

Data transfer to the USA is based on the Standard Contractual Clauses of the EU Commission. Details can be found here: https://cleantalk.org/publicoffer#privacy.

The company is certified under the „EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection law which ensures that the provider processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

II. Privacy Policy – Social Media

This privacy policy applies to the following social media presences

• https://de.linkedin.com/company/hls-eurocustoms24

Data Processing by Social Networks

We maintain publicly accessible profiles on social networks. The individual social networks we use are listed below.

Social networks such as Facebook, X etc. can generally analyse your user behaviour comprehensively when you visit their website or a website with integrated social media content (e.g. like buttons or advertising banners). Visiting our social media presences triggers numerous data protection-relevant processing operations. In detail:

If you are logged into your social media account and visit our social media presence, the operator of the social media portal can assign this visit to your user account. Under certain circumstances, however, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, data is collected, for example, via cookies stored on your terminal device or by recording your IP address.

With the help of the data collected in this way, the operators of the social media portals can create user profiles in which your preferences and interests are stored. In this way, interest-based advertising can be displayed to you inside and outside the respective social media presence. If you have an account with the respective social network, interest-based advertising can be displayed on all devices on which you are or were logged in.

Please also note that we cannot track all processing operations on the social media portals. Depending on the provider, further processing operations may therefore be carried out by the operators of the social media portals. Details can be found in the terms of use and privacy policies of the respective social media portals.

Legal Basis

Our social media presences are intended to ensure the broadest possible presence on the internet. This constitutes a legitimate interest within the meaning of Art. 6(1)(f) GDPR. The analysis processes initiated by the social networks may be based on different legal bases, which must be specified by the operators of the social networks (e.g. consent within the meaning of Art. 6(1)(a) GDPR).

Controller and Assertion of Rights

When you visit one of our social media presences (e.g. Facebook), we are jointly responsible with the operator of the social media platform for the data processing operations triggered during this visit. You can generally assert your rights (access, rectification, erasure, restriction of processing, data portability and complaint) both against us and against the operator of the respective social media portal (e.g. against Facebook).

Please note that, despite the joint responsibility with the social media portal operators, we do not have full influence over the data processing operations of the social media portals. Our options depend largely on the corporate policy of the respective provider.

Storage Period

The data collected directly by us via the social media presence will be deleted from our systems as soon as you ask us to delete it, revoke your consent to storage or the purpose for storing the data no longer applies. Stored cookies remain on your terminal device until you delete them. Mandatory statutory provisions – in particular retention periods – remain unaffected.

We have no influence on the storage period of your data stored by the operators of the social networks for their own purposes. For details, please contact the operators of the social networks directly (e.g. in their privacy policy, see below).

Your Rights

You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to object, the right to data portability and the right to lodge a complaint with the competent supervisory authority. Furthermore, you can request the rectification, blocking, erasure and, under certain circumstances, the restriction of the processing of your personal data.

Individual Social Networks

LinkedIn

We have a profile on LinkedIn. The provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. LinkedIn uses advertising cookies.

If you wish to deactivate LinkedIn advertising cookies, please use the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

Data transfer to the USA is based on the Standard Contractual Clauses of the EU Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa and https://www.linkedin.com/legal/l/eu-sccs.

Details on how they handle your personal data can be found in LinkedIn’s privacy policy: https://www.linkedin.com/legal/privacy-policy.

The company is certified under the „EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards for data processing in the USA. Every company certified under the DPF undertakes to comply with these data protection standards. Further information can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5448

III. Privacy Information for Customers and Business Partners 

We hereby inform you about the processing of your personal data by our company in the context of our contractual relationship and about the rights to which you are entitled under data protection law. 

Who is responsible for data processing?

The controller responsible for processing your data is

HLS Eurocustoms24 Zollservice GmbH & Co.KG
Am Windhukkai 5
20457 Hamburg
Germany

Phone: +49(0)40 7309 1499-0
E-mail: info@eurocustoms24.de

Contact Details of the Data Protection Officer

secom IT GmbH
Nienburger Straße 9a
27232 Sulingen
Germany

Phone: +49 4271 9473 800
E-mail: datenschutz@secom-it.gmbh

Purposes and Legal Basis of Processing

Your personal data is processed for the implementation of pre-contractual measures and for the performance of the contractual relationship existing with you in accordance with Art. 6(1)(b) GDPR.

We may also process your personal data to comply with legal obligations in accordance with Art. 6(1)(c) GDPR. Data processing is based on statutory provisions, in particular customs, foreign trade and tax law provisions.

Under certain circumstances, we may also process your data to protect our legitimate interests, taking your interests into account, in accordance with Art. 6(1)(f) GDPR. These include, for example, ensuring our IT security, quality assurance and/or business management.

Categories of Personal Data Processed by Us and Their Sources

In the context of our business relationship, we process the following personal data of our customers and other business partners, which we generally collect directly from you: 

The data processed at first contact includes, in particular, master data of contact persons (first name, surname, name affixes) and contact details (address, telephone number, e-mail address). 

If a contractual relationship is subsequently established, the following data is also collected: bank details, billing and contract data, payment information, and tax and customs identifiers (e.g. VAT identification number, EORI number). In the context of customs clearance and any customs representation, we also process transaction- and shipment-related information, communication data and, where applicable, power of attorney and representation data.

We may also receive individual data – for example on consignees or consignors of shipments – from you as the client or from the transaction documents provided to us.

Recipients or Categories of Recipients of Personal Data 

Within our company, only those persons and departments that need your personal data to fulfil our contractual and legal obligations receive it. 

We only transfer personal data to third parties if this is necessary for the performance of the contract, if you have previously given your express consent, if we are obliged to do so by law or by a court or official order, or if this is necessary to enforce our rights, in particular to enforce claims arising from a contractual relationship with you. 

If third parties are involved in work processes that would require your data to be passed on temporarily for processing solely for this purpose, we apply the same high standards and oblige the third party, by means of a data processing agreement pursuant to Art. 28 GDPR, to comply with data protection regulations.

Recipients include, in particular: the customs administration and the procedures it operates (e.g. ATLAS, NCTS), port community systems (e.g. DAKOSY), the tax administration and, where applicable, other authorities; service providers working with us (including for IT operations and customs software) as processors; tax advisors; and credit institutions and payment service providers for processing payments.

Data Transfer to a Third Country

Where we use service providers that process personal data in a third country (countries outside the European Union or the European Economic Area), in particular in connection with the use of Microsoft 365 (Microsoft, USA), this is done on the basis of appropriate safeguards. For the USA, we rely on the adequacy decision of the EU Commission (EU-US Data Privacy Framework) if the provider is certified, and otherwise on the Standard Contractual Clauses of the EU Commission. No further transfer to third countries or international organisations takes place.

Duration of Data Storage

Your data is processed and stored by us for as long as necessary to fulfil contractual or legal obligations. Thereafter, your data is routinely deleted. Data is not deleted if statutory retention periods prevent or preclude this, if the data must be retained as evidence within a limitation period, or if you have given us consent to store the data for longer. Statutory retention periods arise in particular from commercial, tax and customs law (among others, up to ten years).

Obligation to Provide Data

The provision of your data is necessary for concluding a contract with you. If you do not provide the data, it will not be possible to conclude or perform the contract.

Use of Automated Individual Decision-Making or Profiling

We do not use fully automated decision-making or profiling within the meaning of Art. 22 GDPR.

Your Rights

As a data subject, you have the right 

• pursuant to Art. 15 GDPR, to request information about your personal data processed by us. In particular, you may request information about the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the source of your data if it was not collected by us, and the existence of automated decision-making including profiling and, where applicable, meaningful information about its details;
• pursuant to Art. 16 GDPR, to request without undue delay the rectification of inaccurate or the completion of your personal data stored by us;
• pursuant to Art. 17 GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
• pursuant to Art. 18 GDPR, to request the restriction of the processing of your personal data if you contest the accuracy of the data, the processing is unlawful but you oppose its erasure, we no longer need the data but you require it for the establishment, exercise or defence of legal claims, or you have objected to the processing pursuant to Art. 21 GDPR;
• pursuant to Art. 20 GDPR, to receive the personal data you have provided to us in a structured, commonly used and machine-readable format or to request its transfer to another controller;
• pursuant to Art. 21 GDPR, to object at any time to the processing of your data carried out on the basis of Art. 6(1)(f) GDPR (data processing for the purposes of legitimate interests) on grounds relating to your particular personal situation;
• pursuant to Art. 7(3) GDPR, to revoke consent once given to us at any time without stating reasons. A written notice to the controller named above is sufficient for this. The lawfulness of the data processing operations carried out until the revocation remains unaffected by the revocation.

Right to Lodge a Complaint with the Competent Supervisory Authority

Pursuant to Art. 77 GDPR, you may contact the data protection officer named above or lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data is not lawful. The address of the supervisory authority responsible for our company is:

Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit der Freien und Hansestadt Hamburg (Hamburg Commissioner for Data Protection and Freedom of Information)
Ludwig-Erhard-Str 22
20459 Hamburg
Germany 

Phone: +49 40 428 54 – 4040
E-mail: mailbox@datenschutz.hamburg.de

IV. Privacy Information for Applicants 

We offer you the opportunity to apply to us (e.g. by e-mail, by post or via an online application form). Below, we inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that the collection, processing and use of your data is carried out in accordance with applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence.

Who is responsible for data processing?

The controller responsible for processing your data is

HLS Eurocustoms24 Zollservice GmbH & Co. KG
Am Windhukkai 5
20457 Hamburg
Germany

Phone: +49(0)40 7309 1499-0
E-mail: info@eurocustoms24.de

Contact Details of the Data Protection Officer

secom IT GmbH
Nienburger Straße 9a
27232 Sulingen
Germany

Phone: +49 4271 9473 800
E-mail: datenschutz@secom-it.gmbh

Purposes and Legal Basis of Processing

The personal data provided in your application will be treated confidentially and collected, stored, processed and used exclusively for the purpose of carrying out the application procedure and assessing your suitability for the advertised position or apprenticeship, Art. 6(1)(b) GDPR in conjunction with Art. 88 GDPR and Section 26 BDSG (German Federal Data Protection Act).

In the event of rejection, further data processing is based on your consent pursuant to Art. 6(1)(a) GDPR in conjunction with Art. 88 GDPR and Section 26(2) BDSG, provided that you inform us that you wish your application documents to be retained so that you may be considered for future job vacancies. 

If the data should be required for legal proceedings after the application procedure has been completed, data processing is carried out to protect legitimate interests pursuant to Art. 6(1)(f) GDPR. In this case, our legitimate interest lies in asserting or defending claims.

Categories of Personal Data Processed by Us and Their Sources

The following data is processed by us in the course of the application procedure: your master data such as first name, surname and name affixes, date of birth, address data, contact details such as telephone number and e-mail address, marital status data, where applicable work permit/residence permit, complete application documents (e.g. CV, certificates, references), the information you provide in the job interview and – if relevant for the advertised position – medical fitness.

Your personal data is generally collected directly from you during the recruitment process. In addition, we may have received data from third parties (e.g. recruitment agencies). 

Recipients or Categories of Recipients of Personal Data 

Within our company, only those persons and departments involved in the decision on your employment receive your personal data, to the extent necessary for the decision on establishing an employment or apprenticeship relationship. 

If data processing is carried out to assert or defend claims, it may be necessary to pass the data on to external parties (e.g. authorities, lawyers, courts). 

No further disclosure of data takes place. 

Data Transfer to a Third Country

Where we use service providers that process personal data in a third country (countries outside the European Union or the European Economic Area), in particular in connection with the use of Microsoft 365 (Microsoft, USA), this is done on the basis of appropriate safeguards. For the USA, we rely on the adequacy decision of the EU Commission (EU-US Data Privacy Framework) if the provider is certified, and otherwise on the Standard Contractual Clauses of the EU Commission. No further transfer to third countries or international organisations takes place.

Duration of Data Storage

The personal data you provide will be stored for the duration of the application procedure. If you withdraw your application, we will delete your personal data without undue delay and, upon request, return any application documents you submitted in paper form. In the event of rejection, we will delete or destroy your personal data after the expiry of any possible appeal periods, but no later than six months after receipt of our decision. 

If you have given written consent to longer retention (inclusion in our applicant database), we will not store your personal data for longer than two years. 

Obligation to Provide Data 

In order to consider your application, we need from you the personal data required for the decision on establishing an employment or apprenticeship relationship. 

Use of Automated Individual Decision-Making or Profiling

We do not use fully automated decision-making or profiling within the meaning of Art. 22 GDPR.

Your Rights

As a data subject, you have the right

• pursuant to Art. 15 GDPR, to request information about your personal data processed by us. In particular, you may request information about the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the source of your data if it was not collected by us, and the existence of automated decision-making including profiling and, where applicable, meaningful information about its details;
• pursuant to Art. 16 GDPR, to request without undue delay the rectification of inaccurate or the completion of your personal data stored by us;
• pursuant to Art. 17 GDPR, to request the erasure of your personal data stored by us, unless the processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims;
• pursuant to Art. 18 GDPR, to request the restriction of the processing of your personal data if you contest the accuracy of the data, the processing is unlawful but you oppose its erasure, we no longer need the data but you require it for the establishment, exercise or defence of legal claims, or you have objected to the processing pursuant to Art. 21 GDPR;
• pursuant to Art. 20 GDPR, to receive the personal data you have provided to us in a structured, commonly used and machine-readable format or to request its transfer to another controller;
• pursuant to Art. 21 GDPR, to object at any time to the processing of your data carried out on the basis of Art. 6(1)(f) GDPR (data processing for the purposes of legitimate interests) on grounds relating to your particular personal situation;
• pursuant to Art. 7(3) GDPR, to revoke consent once given to us at any time without stating reasons. A written notice to the controller named above is sufficient for this. The lawfulness of the data processing operations carried out until the revocation remains unaffected by the revocation.

Right to Lodge a Complaint with the Competent Supervisory Authority

Pursuant to Art. 77 GDPR, you may contact the data protection officer named above or lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data is not lawful. The address of the supervisory authority responsible for our company is:

Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit der Freien und Hansestadt Hamburg (Hamburg Commissioner for Data Protection and Freedom of Information)
Ludwig-Erhard-Str 22
20459 Hamburg
Germany 

Phone: +49 40 428 54 – 4040 
E-mail: mailbox@datenschutz.hamburg.de